Operational Support & Project Management
Helping you and your business thrive through operational excellence and efficiency
Efficient operational management is the heart of any business….
It ensures that businesses run smoothly, effectively and professionally. However, many businesses are finding that they simply don’t have the time to focus on the tasks that don’t generate revenue, but are essential for businesses to succeed. That’s where I can help.
Danielle Henderson
Outsourced Operational Support
My event agency background has allowed me to work with clients across a broad spectrum of industry sectors, from telecommunications to pharmaceutical. I support clients in a wide range of ways and I’ve highlighted some of them below. However every client and business is different so the best way to find out how I can support you is to jump on a call.
I’m based in Market Harborough in the East Midlands & can support clients in all areas of the UK remotely including London, Manchester & Birmingham.
How can I support you?
The fact you’re reading this page suggests something has caught your eye, and that maybe something in your business isn’t working, well luckily you’ve come to the right place as nothing makes me happier and gives me more satisfaction than helping you and seeing you and your business thrive.
So whether you need support to just get stuff done and ticked off your list, or you’re looking to partner with someone who can help guide you on everything operations related we should talk.
My Services
Outsourced Support
It’s no surprise more and more B2B decision-makers are outsourcing key services, so it seems there’s no better time to invest in strengthening your team with remote talent.
Operating as an extension of your team I can organise and oversee the daily operations of your business which allows you to focus on what you do best; running and growing your business and dedicating your precious time to your clients or customers.
Operations Management
- Review & implement robust operating procedures
- Allocate resource & monitor delivery performance
- Review & recommend team structures & resources
- Business Finance Support such as budgeting & forecasting, commercial awareness & cost savings.
- Manage vendor & supplier relationships, setting up & negotiating contracts.
People Management
- Support with new starters such as recruitment, interviewing, inducting onboarding
- Develop & implement performance management schemes
- Identify training needs & support with putting training in place
- Identify & implement ways to empower employees to ensure they thrive
Project Management
- Project research & evaluation
- Creation of project management documents such as budgets, critical paths, running orders & schedules.
- Budget planning & reconciliation
- Canva design
- Website & Customer Relationship Management (CRM)
How does it work?
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Contact
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Consult
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Create
It all starts with a call. Every client is different, everyone’s business is different so in order to offer you the best solution I need to understand you and what your current challenges are.
The flexibility you get with outsourcing means you get the right level of experience when you need it, allowing you to scale up and down depending on your requirements and without the overhead of a full time member of staff.
Am I the right fit?
I understand it’s a big decision to take the leap and allow someone else in to share the workload.
I imagine you’re thinking ‘but all the information and knowledge is in my head’, ‘ it will take me longer to explain to someone how to do it than if I do it myself ’. I understand and yes whilst it will require an initial outlay of your time, it will be the best investment you make for the sake of growing your business. A big ask I know, and for that you need to trust and have absolute faith in who you work with, so let me tell you a little about myself so you can check I’m the right fit for you and your business.
Experienced events manager
My background is in event management, having spent the last 20 years delivering high quality events and complex projects all over the world and for a range of industries.
Meticulous attention to detail
At the heart of everything I learnt from working in events was that no job is the same, every client is different and that attention to detail, being flexible and very organised are key.
Skilled negotiator
From events for five people, through to 1,000, I’ve seen it all. I’ve had to think on my feet, react to some very challenging situations and use my powers of negotiation to achieve things I never thought possible!
Great listener
The ability to listen and ask the right questions enabled me to get to the core of what the client needed, often when they didn’t know themselves and then work together to create a solution that was robust, meticulously thought through and more importantly it worked.
Flexible worker
My aim when working with you is to make your life easier, so whatever support you need I look forward to us discovering how I can make your life easier. As one client said to me recently ‘it’s the support I never knew I needed, but now can’t imagine being without’. Sound good, then get in touch!
Questions? Lets Talk
Please do get in touch & let me help you get back your time!